Shipping & Returns

Shipping

We ship worldwide from carefully selected fulfillment locations to ensure safe delivery and reasonable transit times.

Orders are typically processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking information when available.

Shipping times and costs vary depending on your location, the items in your order, and the shipping method selected at checkout. International orders may be subject to customs duties, taxes, or import fees determined by your local authorities. These charges are the responsibility of the recipient.

We take care to pack orders securely—no goblins involved—so your items arrive as intended.

Returns & Exchanges

We want you to be confident in your purchase.

If something isn’t right, most unused items may be returned within 30 days of delivery for a refund or exchange, provided they are in their original condition and packaging.

To start a return, please contact us before sending anything back so we can provide instructions and ensure everything goes smoothly.

Certain items may be non-returnable, including:

  • Digital downloads

  • Final sale or clearance items

  • Items that show signs of use or damage after delivery

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or something isn’t quite right, please contact us within 7 days of delivery with a brief description and photos if possible. We’ll make it right.

Questions?

If you have questions about shipping, returns, or anything else, we’re happy to help.
Visit our Contact page and we’ll get back to you as soon as possible.

Reality may be flexible — shipping timelines are not. But we’ll always keep you informed.

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