Refund policy

Returns & Refunds

We want every item from IMP-POSSIBLE to feel like a discovery—not a disappointment.
If something isn’t quite right, we’ll make it right.

Returns

You may request a return within 30 days of receiving your item.

Items sent back without first requesting a return will not be accepted.

  • Item must be unused and in original condition
  • Item must be in original packaging

Non-Returnable Items

  • Opened or used items
  • Digital products (if applicable)
  • Gift cards or final sale items

How to Start a Return

Contact us at: houdini@imp-possible.com

Refunds

  • Refunds are issued to your original payment method
  • Processing time: 5–10 business days

Return Shipping

  • Customers are responsible for return shipping unless item is damaged or incorrect
  • Shipping costs are non-refundable

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours.
We’ll fix it fast.

Questions?
houdini@imp-possible.com